NSW Broker Relationship Leader

A new transformational adventure awaits you… 

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference  

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As a Broker Relationship Leader, you’ll play a key role in shaping and growing Zurich’s presence across a panel of top-tier brokers. You’ll build strong, lasting partnerships that unlock new opportunities, drive profitable growth, and position Zurich as a trusted partner in the market.

Working closely with underwriting, claims, and risk engineering teams, you’ll bring the best of Zurich to brokers while aligning strategy, strengthening relationships, and delivering meaningful outcomes for customers and partners.

You will also be responsible for the following:

• Manage and grow relationships with a designated panel of brokers, identifying strategic and transactional opportunities
• Partner with underwriting, claims, and risk engineering teams to deliver aligned broker strategies
• Build and maintain multi-tier relationships across broker organisations and Zurich teams
• Analyse market and competitor insights to identify opportunities and strengthen Zurich’s position
• Lead negotiations on key deals while driving pipeline activity and business growth
• Promote Zurich’s value proposition across all products and segments to increase customer engagement

Important to your success – let’s grow together

You’re someone who builds trust quickly and takes ownership of relationships, with a strong commercial focus and a drive to deliver outcomes. You work collaboratively, bring others with you, and thrive in an environment where you can influence and create meaningful impact.

In order to be successful, you will have the following:

• Demonstrated experience building long-term business relationships and delivering strategic outcomes
• Strong understanding of the general insurance market and intermediated distribution models
• Proven experience managing a sales pipeline and driving business growth through brokers
• Ability to influence stakeholders across multiple levels and functions
• Experience developing and executing business or account plans
• Solid understanding of underwriting and claims processes within a commercial environment

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!